Upwey, Vic, 3158, Australia

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. AEST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer a range of Domestic delivery options: some items qualify for Free Shipping, others, or bulk orders fall under a Flat Rate of $12AUD. 

Free Local Pickup is also available. 

International shipping does vary – please feel free to utilise our shipping calculator in the Cart. 

Which payment methods are accepted in the Online Shop?

Payment options include credit card (via Stripe), PayPal, or AfterPay. 

How long will delivery take?

As a rough guide for arrival times:
– For postage within Australia, orders generally arrive within 5 working days.
– For international shipping, orders generally arrive between 1 – 4 weeks.
Shipping times do vary from country to country. All orders are processed and shipped out of Australia using Australia Post’s Airmail service.

Do I receive an invoice for my order?

You will receive an invoice for your order, along with status updates to your order via email. 

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